A summary of performance under the Citizen’s Charter of Reserve Bank of India (RBI) during the month of October 2026 is given below –

Description No. of Applications
A Applications pending at the beginning of the month 2,666                 
B Applications received during the month 15,725                 
C Referred back to applicants for additional information 707                 
  Total (A+B-C) 17,684                 
D Applications processed during the month
– Within timeline
– Beyond timeline
15,186                 
15,164    (99.9%)
       22      (0.1%)
E Applications pending at the end of the month
– Within timeline
– Beyond timeline
2,498                 
2,483    (99.4%)
       15*      (0.6%)
* Awaiting inputs from external agencies (13), Under Process (2)

Function-wise Status of Applications Processed / Pending
Function No. of Applications
Total Processed Pending
Within timeline Beyond timeline Within timeline Beyond timeline
Banker to Banks and Governments 6,497 6,497 – – –
Currency Management 6,924 6,307 – 617 –
Debt Management 681 552 – 129 –
Financial Markets 5 2 – 3 –
FinTech – – – – –
Foreign Exchange Management 2,167 1,099 5 1,050 13
Payment and Settlement Systems 46 20 2 24 –
Regulation and Supervision 1,364 687 15 660 2
Total 17,684 15,164 22 2,483 15

The number of services under the Charter stands at 206 as on October 31, 2026.

For a seamless and user-friendly experience for filing of online applications, the applicants may access user manual, FAQs, illustrative infographics and instructional videos on PRAVAAH portal – https://pravaah.rbi.org.in.

(Brij Raj)            Chief General Manager

Press Release: 2026-2027/1423