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A summary of performance under the Citizen’s Charter of Reserve Bank of India (RBI) during the month of October 2026 is given below –
| Description |
No. of Applications |
| A |
Applications pending at the beginning of the month |
2,666 |
| B |
Applications received during the month |
15,725 |
| C |
Referred back to applicants for additional information |
707 |
| |
Total (A+B-C) |
17,684 |
| D |
Applications processed during the month
– Within timeline
– Beyond timeline |
15,186
15,164 (99.9%)
22 (0.1%) |
| E |
Applications pending at the end of the month
– Within timeline
– Beyond timeline |
2,498
2,483 (99.4%)
15* (0.6%) |
| * Awaiting inputs from external agencies (13), Under Process (2) |
| Function-wise Status of Applications Processed / Pending |
| Function |
No. of Applications |
| Total |
Processed |
Pending |
| Within timeline |
Beyond timeline |
Within timeline |
Beyond timeline |
| Banker to Banks and Governments |
6,497 |
6,497 |
– |
– |
– |
| Currency Management |
6,924 |
6,307 |
– |
617 |
– |
| Debt Management |
681 |
552 |
– |
129 |
– |
| Financial Markets |
5 |
2 |
– |
3 |
– |
| FinTech |
– |
– |
– |
– |
– |
| Foreign Exchange Management |
2,167 |
1,099 |
5 |
1,050 |
13 |
| Payment and Settlement Systems |
46 |
20 |
2 |
24 |
– |
| Regulation and Supervision |
1,364 |
687 |
15 |
660 |
2 |
| Total |
17,684 |
15,164 |
22 |
2,483 |
15 |
The number of services under the Charter stands at 206 as on October 31, 2026.
For a seamless and user-friendly experience for filing of online applications, the applicants may access user manual, FAQs, illustrative infographics and instructional videos on PRAVAAH portal – https://pravaah.rbi.org.in.
(Brij Raj)
Chief General Manager
Press Release: 2026-2027/1423
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